Privacy Policy

Speakeasy Barber Lounge (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, store, safeguard, and otherwise process your information when you access or use our website, booking platforms, digital communications, in-shop systems, and any related services, software, or automated technologies (collectively, the “Services”).

By using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

We collect information in a variety of ways, including information that you provide directly, information that is collected automatically, and information that is obtained from third-party sources.

1.1 SMS Consent

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1.2 Automatically Collected Information

When you visit our website or use digital Services, we may automatically collect:

• Internet Protocol (IP) address
• Device identifiers
• Browser type and version
• Operating system
• Pages viewed and time spent
• Referring/exit URLs
• Date and time stamps

This information is used to analyze trends, administer the website, and improve user experience.

1.3 Cookies and Similar Technologies

We use cookies, web beacons, pixels, tags, and similar technologies to:

• Recognize returning visitors
• Save user preferences
• Measure site performance
• Understand user behavior

You may disable cookies through your browser settings, though doing so may limit site functionality.

1.4 Information From Third Parties

We may receive information from third-party service providers such as booking platforms, payment processors, marketing platforms, and analytics providers.

2. How We Use Your Information

We use your information for the following business purposes:

• Scheduling and managing appointments
• Processing payments
• Sending confirmations and reminders
• Providing customer support
• Communicating promotions and offers
• Improving Services and operations
• Preventing fraud and abuse
• Complying with legal obligations

We do not sell your personal information.

3. Legal Bases for Processing

We process your information based on:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

4. Communications

By providing your contact information, you consent to receive SMS, email, and phone communications related to Services and marketing. You may opt out at any time.

5. AI & Automated Processing

We use artificial intelligence and automated systems to assist with scheduling, messaging, and support. Automated systems may analyze messages to generate responses. We do not guarantee accuracy of automated outputs.

6. Sharing of Information

We may share your information with:

• Booking software providers
• CRM systems
• Payment processors
• Email and SMS platforms
• Analytics providers

All partners are required to protect your information.

7. Data Retention

We retain personal information only as long as necessary for business and legal purposes.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system can be guaranteed secure.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion
• Opt out of marketing
• Restrict processing

Requests may be submitted to: contact@speakeasybarberlounge.com

10. California Privacy Rights (CCPA/CPRA)

California residents have additional rights regarding personal information, including the right to know, delete, and correct data.

11. European Economic Area (GDPR)

If you are located in the EEA, you have additional rights under GDPR.

12. Children’s Privacy

We do not knowingly collect personal information from children under 13.

13. International Transfers

Your information may be transferred and processed in the United States.

14. Business Transfers

If we are involved in a merger, acquisition, or sale, your information may be transferred.

15. Do Not Track Signals

We do not currently respond to Do Not Track browser signals.

16. Third-Party Links

We are not responsible for third-party privacy practices.

17. Policy Updates

We may update this Privacy Policy periodically.

18. Contact Information